Kosovo, the young Balkans nation, is on the right path to become "India of Europe" in terms of information technology development and customer service call center for Europe, especially the German speaking states.
In Kosovo, currently are operating 28 companies as call centers, while the trend of opening of these businesses is growing. In these companies have over 600 employees, whose average age ranges 18-25 years.
These companies provide services to the field of Telemarketing, customer service, billing and account maintenance and technical support.
Vjollca Cavolli, executive director of the Association for Information and Communication Technologies in Kosovo said that Kosovo has the potential and capacity to provide services to call for European countries, in particular the German states.
The number of Kosovars who speak the German language is the highest in the Balkans.
In Kosovo, currently are operating 28 companies as call centers, while the trend of opening of these businesses is growing. In these companies have over 600 employees, whose average age ranges 18-25 years.
These companies provide services to the field of Telemarketing, customer service, billing and account maintenance and technical support.
Vjollca Cavolli, executive director of the Association for Information and Communication Technologies in Kosovo said that Kosovo has the potential and capacity to provide services to call for European countries, in particular the German states.
The number of Kosovars who speak the German language is the highest in the Balkans.
Comments (3)
Alex Great
said:
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... Are you mad? Kosovo should aim to become Switzerland of the Balkans not India!!! Then eventually it may become something like Hungary. Aiming to become India holds the prospect of becoming the Bangladesh of Europe or perhaps Pakistan if you are lucky. |
Glenn Noble
said:
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... And don't forget Genesis Technology Center. Space has been located in Prishtina, equipment is arriving this week, and programs will begin in September. Soon Kosovo will not only use technology, but will also produce it. |
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